Vocational Areas

Computer Hardware Maintenance Technician

NCS Code: 3113.0601

A computer hardware maintenance technician installs, troubleshoots, repairs, and maintains desktops, laptops, printers, peripherals, and basic network devices. The work includes replacing faulty components, updating software, setting up operating systems, backing up data, and keeping systems safe and efficient. The role is common in service centers, schools, offices, IT support teams, retail stores, and small businesses.

SKILLS REQUIRED:

• Hardware assembly, diagnostics, and component replacement

• Operating system installation and software troubleshooting

• Networking basics, peripheral setup, and connectivity checks

• Customer support, communication, and teamwork

• Documentation, safety awareness, and attention to detail

SUCCESS STORY

Nirmal Chandra Mallick from Niladri Vihar, Bhubaneswar, exemplifies the transformation of technical knowledge in computers into a successful livelihood. Initially exploring employment opportunities, he chose to build his own career path by leveraging his interest and familiarity with computers and internet technologies. After undergoing the Entrepreneurship Development Programme (EDP) training at the Institute of Entrepreneurship Development (IED), Bhubaneswar—an initiative under the Government of Odisha—he gained the necessary business and technical exposure. With financial support in the form of a loan of approximately ₹9.5 lakh, he established a cyber café. His venture not only provided essential digital services to the local community but also demonstrated how foundational computer skills, troubleshooting ability, and hands-on technical knowledge can lead to self-employment. His journey highlights the potential for individuals in the computer hardware and maintenance field to transition into entrepreneurship and create sustainable career opportunities.

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